Return policy
How to return your order
Free Returns
Yes — returns are free for our customers! We’ll provide you with a prepaid return label once your return is approved.
Returns
You may request a return within 14 days of receiving your order.
To be eligible, your item must be:
- Unworn and unwashed
- In its original condition
Once we receive your return, the item will go through an inspection process. If approved, we’ll issue your refund to your original payment method within 5 business days.
Non-Returnable Items
We unfortunately cannot accept returns on:
- Items returned after the 14-day window
- All jewelry, shoes, and bodysuits
- Items that show signs of wear, damage, or use
- Final sale items (discounted or clearance products)
How to Start a Return
- Email us at info@modestfemme.com with your order number and reason for return.
- We’ll send you return instructions and a free prepaid label (if eligible).
- After inspection, your refund will be processed within 5 business days.
Wrong or Damaged Item?
If your item arrives damaged or incorrect, please contact us within 48 hours of delivery.
We’ll make it right — fast.
Need Help?
We’re here to assist you!
Email us at info@modestfemme.com with any questions about sizing, returns, or your order.
We do encourage you to think about the environmental impact of shipping before making a return.